Overview

We ship wall panels and accessories across Canada using a trusted network of parcel couriers and LTL freight carriers to deliver your order quickly, safely, and with live tracking.

Service Area

Our current focus is Canada-wide. As we grow, we’ll continue expanding routes and delivery options.

Processing & Dispatch

• In-stock items ship within 48 business hours (Mon–Sat).
• You’ll receive an email with a tracking number as soon as your order leaves our warehouse.

Parcel Shipping (smaller items)

Most small parcels ship with Canada Post (broad service area, PO Box support, hold-for-pickup available). In some cases we may use UPS/FedEx—you’ll be notified if so.

LTL / Skid Freight (large & bulk orders)

Large orders (e.g., PVC/WPC panels, bulk boxes) ship via road freight on pallets. Transit can be longer than parcel services; the carrier will provide delivery updates and may call to schedule a delivery window.

Local Pickup — Mississauga

Pick up your order free of charge at our showroom/warehouse:

Select Pickup at checkout or email info@decostation.ca to arrange.

Shipping Rates & Zones

• Free shipping to most major Canadian metro areas on qualifying orders.
• Remote/limited-access locations may incur a surcharge shown at checkout (we will contact you before charging anything extra).

Collect Shipments

Have your own freight account? We can ship collect using your carrier. When you choose this option, you accept all risks, fees, and claims handling with your carrier.

Beyond Standard Service Areas

Orders to remote or sparsely populated regions may require additional fees or alternate delivery arrangements. We’ll confirm options with you before shipping.

Delivery Inspection (Important)

Missed / Re-Delivery

If a delivery attempt fails due to an incorrect address or inability to receive, the carrier may charge re-delivery, storage, or address-change fees. These are the customer’s responsibility for non-carrier-fault issues.

Questions?

We’re happy to help.
Email support@decostation.ca — Mon–Sat, 11:00 a.m.–7:00 p.m. ET.